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Photo Collage Jigsaw Puzzles

"Do something different with your digital photos!"

Photo Collage Puzzle FAQ

1. How long does it take to make a Photo Collage Puzzle?
2. Can I see and approve the Photo Collage before you produce the Puzzle?
3. How many photos do I need to send?
4. What should be the size and format of the image files I send?
5. How do I send my photos?
6. I only have photo prints. Can you still make a photo collage?
7. My photos are quite old - can you improve them for me?
8. What is the largest size of puzzle you make?
9. What else do I get with my Photo Collage Puzzle order?

1. How long does it take to make a Photo Collage Puzzle?

We need around 5 days to design your photo collage from the time we have received your image files and confirmed order. You will then be sent a preview version of the design and, after receiving your approval, we need a further 7-14 days to produce and delivery your puzzle. To be on the safe side, please allow 21 days lead time for your order but we may well deliver faster than this

2. Can I see and approve the Photo Collage before you produce the Puzzle?

Yes. Once we have completed your design, you will receive an e-mail with a small scale preview version of the collage for approval. You are free to e-mail us back with any suggested changes, add photos or add desciptive text to the collage. We will then incoroporate these changes and send you a new preview version for approval. We will not proceed to produce a puzzle until we have your approval of the collage design and layout.

3. How many photos do I need to send?

There is no perfect number of photo that is required to make a good photo collage. Its good to start out by sending us 10 to 15 image but if have less than that then no problem. Please remember that more photos you include in the design, the smaller each image will appear.
We recommend that you choose the best and most relevant photos you have and send these to us. Depending upon the design, we may choose not to include some image so please let us know which photos "must" be included in the design. We will let you know if we need more images.

4. What should be the size and format of the image files I send?

The simple answer to this is to send the best quality (highest resolution) you have. The better the images, the better the quality of the photo collage. Photos produced from a digital camera that is 3 megapixels or more, or prints scanned at 300dpi or more will work fine. If you are unsure the quality of your photos is good enough, e-mail a few of your photos to us and we will take a look.

Image files should be saved in a JPEG (JPG) format. This is a standard image file format produced by most digital cameras and scanning software. We can also accept images in a TIFF and other format. If you are in doubt, drop us an e-mail and ask about a specific format.

5. How do I send my photos?

This depends upon the size of your image files. The easiest option is to send us your image files by e-mail to upload@jigsaw2order.com. We would recomend that you split your images files over a number of e-mail messages, attaching say 5 image files to each e-mail message. Another option to make it easier to send many image files is to combine them into one zip file.

If you have very large image files or your have problems sending your image via e-mail, we recomend using www.sendthisfile.com or www.yousendit.com. These services are free and specialize in sending large files over the internet. All you have to do is sign up and send your file.

If you prefer, you can mail us your image files on a CD-ROM.

6. I only have photo prints. Can you still make a photo collage?

Yes, we are happy to accept photo prints or drawings and will scan these, convering them into a digital format that we can use to make a photo collage. Your original photos or drawings will be returned to you with your puzzle.

When sending original document, please enclose them between two strong pieces of cardboard to keep them safe during transportantion. Please note we do not take any resonsibility for items lost or damaged in the postal system.

7. My photos are quite old - can you improve them for me?

Yes, we will review each photo that you send us and improve it if we can. Our aim is to make the highest quality photo collage we can with your images. To do this, we will work on each image to make it look the best it can and fit into the design of the collage. Images will be retouched to remove any dust, scratches, or fingerprints. The exposure and colour balance of an image will be checked and corrected if required, and the focus sharpened if necessary.

8. What is the largest size of puzzle you make?

The biggest puzzle we produce is a 1500 piece - 24in x 35in (61 x 89cm) puzzle. Visit our Sizes and Prices page for a list of other puzzle sizes we can produce.

9. What else do I get with my Photo Collage Puzzle order?

We also include with your order, a CD-ROM containing the digital version of your photo collage in both a JPEG and PSD (Photoshop) file format. This means that you can take these files to your local photo shop and get a print enlargements produced from the collage image.

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