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Frequently Asked Questions

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1. What is the delivery time for a custom Jigsaw Puzzle?
We need 2-4 business days (ie. not including weekends) to produce your Jigsaw Puzzle although this may take a few extra days during busy holiday periods. Once your order is ready, we need a further 3-4 days to pack and ship it to you.

2. Will you ship internationally?
Yes, we accept orders from most countries and will ship internationally.

3. What is the largest Jigsaw Puzzle you make?
We can produce a 1000 piece puzzle which is 20in x 28in in size. You do however need a good quality (high resolution) image to produce a Jigsaw Puzzle of this size.

4. Can I order multiple copies of the same puzzle?
Yes, we can produce as many copies of a Jigsaw Puzzle as you want. If you plan to order over 10 puzzles, send us an e-mail with your requirements and we will quote you a price.

5. Can I buy Jigsaw Puzzles from you to re-sell?
Yes, we are happy to work with companies and individuals who would like to resell our puzzles. Please contact us for more details.

6. What is the best way to send you my images or artwork?
You can send your images or artwork to us in a number of ways:

- If you already have a digital image file, either from a digital camera or from scanning a photo yourself, you can either upload this to us at the time of placing your order, or send it to us on CD-ROM.

- If you have a print, send this to us and we will scan and create a digital image file from it. Please note, you may be restricted to the size of Puzzle you can obtain from a print depending on its quality.

- If you have a painting or other original artwork that you want to use to produce a Jigsaw Puzzle, the easiest way is to take a photograph of the artwork and send us the digital image file or print. This keeps your artwork safe.

- Please note that we do not accept negatives or film positives.

7. My image file is too large to e-mail. Is there another way I can send it to you?
Yes. You can try using or These are free services that allow you to send large files over the internet easily and quickly.

What our
Customers say!

We received our puzzles today. What a great job you did!  I'm sure we will be contacting you again in the future. Thank you so much.



Thank you very much for your services and I am extremely pleased with the results. I will definitely recommend to others.



I received my puzzle today and I was very, very pleased! Since this is the 1st photo puzzle I have ever purchased, I was hoping and praying the quality would be sufficient. Even though it has not been put together yet, it looks great! 

I bought this puzzle as a Christmas gift for my 94 year old Grandmother. I can't wait to give it to her!!! I am sure this will be this best gift she has gotten! 

I will pass your company name along to all I know and will purchase from you again soon.




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